Supporting your business in attaining excellence.

Business Excellence [BE] is a holistic approach which offers a road map to organize your business and empower your management teams and employees to identify and eliminate waste and reduce variation in your operation.

What We Do

Control your costs, eliminate waste, and enhance the value your customer pays for in your products and services.

Operational Excellence

Improve your productivity, reduce your costs, and increase your customer satisfaction.

Leadership Assessment & Training

Give team leads more tools to help them become better leaders.

Business Strategy & Planning

Strategic and tactical business planning that ensures goal attainment.

Quality Management & Tools

Training and support that makes your business better.

Assessment & Audit

Verify the quality and safety of your products, processes, systems.

Retrax Holdings, LLC, Grand Forks, ND

“EAPC’s Business Excellence program has been instrumental in helping us begin and sustain our LEAN Manufacturing Journey. Over 60% of our workforce has completed their “Intro to LEAN” training course and we are very pleased with the documented outcomes we see every day in our process and people. Given their strong track record of success with our teams, we are continuing to use their services as our market and organization grows.”

—Scott Fuller, General Manager, Retrax Holdings, LLC

True North Steel, West Fargo, ND

“EAPC effectively identified opportunities for improvement then orchestrated some of the best interactive training I have ever witnessed. They were able to demonstrate both LEAN and Leadership training that fit our ‘Old School’ environment, transforming 20 employees into exceptional leaders.”

—Pete Van Erem, Operations Manager, True North Steel

American Crystal Sugar Company, Drayton, ND

“EAPC coordinated the maintenance projects for several factory cost centers. They were able to efficiently plan and schedule work center activities in order to deliver projects on time and on budget. They brought excellent planning procedures as well as superior management skills to the team.”

—Kim Ihringer, Maintenance Manager

PS Doors, Grand Forks, ND

“Working with the staff from EAPC was a great experience. They created an excellent learning environment, provided interesting and challenging training, and enabled us to educate and develop our leadership team. Many of the LEAN and Leadership principles our staff learned during our training were put into action right away with immediate ROI.”

—Cory Melland, Vice President

Windkits, LLC, Allentown, PA

“EAPC Business Excellence came in and quickly helped our organization identify gaps and opportunities to improve our customer satisfaction. They did a great job in coaching the team in an overarching strategy. Their broad insight helped identify opportunities well beyond the scope of their assignment and helped in the development of our staff.”

—Brian Harder, General Manager, CEO

Kristen LimbDirector | Business Excellence