CentraCare – St. Cloud has asked EAPC to provide a 3P LEAN Assessment in conjunction with a formal Space Study for a New Urgent/Express Care. CentraCare had started an Urgency Center a few years back and the volumes have been impressive. They recently purchased St. Cloud Medical Group which operates several locations and also in Express Care. The new location would house the urgency center, express care, peds urgent care, and possibly a mental health urgent care track. The value of having these under one roof include:
- Triaging care to the right level of service
- Triaging to the right provider type
- Efficiency in infrastructure to support these services
This initiative could also lead to a greater need of an overall ambulatory study regarding space.