Welcome Kristen Limb, New Director of Business Excellence

EAPC Fargo welcomes Kristen Limb as our new Director of Business Excellence

Kristen has over 12 years of experience in coaching various organizations and industries on how to leverage LEAN and Six Sigma systems to identify the value of their processes, reduce or eliminate waste, and improve the flow of their operations. She has helped many organizations establish LEAN management systems and has coached all levels of leadership on these concepts.

Kristen recently led the Strategy, EPS and Process Excellence Department at Essentia Health as Director of their West Market. Kristen developed and completed numerous process improvement projects, designed and directed development of Essentia Health’s internal LEAN Six Sigma education program, managed and maintained their portfolio of improvement work, facilitated strategy development and deployment, taught and supported change management and culture building initiatives, and coached all leadership levels in improving performance.

As Kristen settles in to her role at EAPC, she is eager to understand EAPC’s strengths, challenges, and future aspirations from the people inside the organization.

“Once I better understand our current state, I can use Business Excellence to come alongside our Divisions and Departments to create and sustain process improvements. My goal is to better support our customers by first supporting ourselves through the use of LEAN and Six Sigma improvement methods.”



American Society of Qualify Certified Six Sigma Black Belt (CSSBB)

Mercury Marine LEAN Six Sigma Black Belt and Green Belt Certification

Outcome Engenuity Just Culture Champion

Outcome Engenuity Root Cause Analysis Certification


Master of Business Administration
Eastern Oregon University

Bachelor of Science
Montana State University

EAPC has been promoting LEAN methodologies to a few of our healthcare clients.

“LEAN and Six Sigma are time-proven methodologies that help people solve problems and improve their environments using team-generated solutions. Not only do these methods assist in developing improvements, but they also give clients a way to see potential solutions around them in a different way.”

Kristen said that for EAPC clients, the LEAN 3P design method helps them clarify and refine their processes before creating the space. This means our architects and engineers can work with the client to design a space specific to the flow and functional requirements of their unique needs, and the client’s team is part of generating their solution-driven space from the very beginning.

Kristen believes that energy and motivation are needed to tackle any kind of change, even when the change will be beneficial.

“The best way to engage and motivate others on their LEAN journey is to make a few small, quick improvements using only the most basic of LEAN skills. The excitement created by these small wins quickly spreads by word of mouth and can sway even the staunchest skeptics. Lasting change happens a little at a time and with consistent reinforcement. This is why LEAN is often referred to as a journey.”

Kristen was born and raised in Odessa, Texas and has lived in multiple states including Montana, Oklahoma, and Oregon. She enjoys camping, fishing, hiking, cross country skiing, drawing, painting, and crafting. She said international travel is on her bucket list along with parasailing and sky-diving.

Welcome to EAPC, Kristen!